Why Specialty Care Retention Rates Depend on New Approaches to Burnout

As nurses and physicians leave healthcare at record rates, another workforce shortage threatens specialty care outcomes: Medical assistants (MAs) and other lower-wage healthcare workers.

Many experienced medical assistants are leaving healthcare after decades of work during the “Great Resignation”— and physician practices across the nation struggle to replace them. A May 2021 MGMA Stat poll found 88% of practice leaders reported difficulty in recruiting MAs. It’s also harder to find good candidates, practice leaders say, making it doubly important that practices hang onto the talent they have.

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