Published by: Preveta
Executive Summary: In the face of increasing complexity within the healthcare system, care navigation and care coordination have emerged as pivotal solutions to guide patients through their healthcare journeys, ensuring they receive personalized and timely care. While care navigation and care coordination share similarities, it’s helpful to distinguish between two…
IOD challenges: Urology practices struggle to identify eligible patients and manage medication adherence, leading to missed revenue opportunities. Manual chart reviews are time-consuming and inefficient.
Preveta’s solution: Automatically surface eligible patients for your IOD by monitoring your entire patient population and identifying eligible specialty drug candidates.
In-office dispensing (IOD) offers urology practices a significant ancillary revenue opportunity while improving patient outcomes at the same time. However, many practices fail to fully leverage IOD’s potential across the entire patient population, resulting in missed revenue and reduced patient access to recommended medications.
Most practice owners can relate to the sentiment this Midwest urology practice administrator shares: “We have an IOD, and it’s underutilized due to manual processes. With automation, we could increase the number of prescriptions we fill in-house.”
From patient identification to prescription management, Preveta can be tailored to meet the specific needs of your IOD.
Preveta helps practices simplify IOD operations and increase prescriptions in two steps:
- Automatically identify eligible patients
Preveta mines your entire patient population’s electronic health records (EHR) data and overlays your clinical pathways. The dashboard surfaces a real-time list of eligible patients for specialty drugs per your protocol’s specific qualifications, which a care navigator can then use to take immediate action.
- Take action to support patient care
Preveta’s guided clinical workflows help care navigators seamlessly assign patients’ next steps, including IOD refills, appointments, diagnostics and treatment opportunities.
The challenge of managing IOD operations
Most urology practices in the United States have established in-office dispensing (IOD) for treatment options such as oral oncolytics. Practices invest time and funds into establishing an IOD as a better delivery model for patient prescriptions and a significant revenue opportunity.
Once an IOD is operational, few practices have an easy way to identify eligible patients and monitor medication adherence and refills. Typically, practices rely on providers to inform patients about the in-office dispensing, but clinicians are busy and conditioned to send prescriptions to patients’ preferred pharmacies instead.
For those offices with a care navigator, these highly skilled staff members manually sift through EHR charts to identify eligible patients for a specific treatment. This painstaking work is endless, as patients’ needs and clinical pathways constantly change.
Patients’ needs or protocols could change daily. Without Preveta, manually identifying eligible patients for your IOD is error-prone, non-comprehensive and slow. For a practice with 2,000 prostate cancer patients, here’s what manually searching charts looks like:
2,000 patients x 305 minutes = 610,000 minutes = 1,000 hours
In many cases, the care navigator either misses the treatment window or never identifies the patient.
A game-changing technology for IOD management
Preveta automates your practice care navigation, including your IOD. The software transforms raw EHR data into actionable insights and guided workflows. Users can simply select the clinical pathway they seek, and the software will identify eligible patients.
Instead of spending time searching through individual charts, you simply need to take action on the list of eligible patients pre-identified by Preveta, which are automated in real-time. This might mean sending patients a reminder to pick up a refill at your IOD or notifying their doctor about eligibility.
Preveta delivers real-time data to a dashboard based on patients’ charts. This means you can take actions right away instead of spending exorbitant time doing manual review.
Making it easier for nurse navigators to identify patients’ care needs keeps patients from falling through the cracks and allows you to maximize the potential of your IOD.
How Preveta helped two practices increase IOD prescriptions
Before using Preveta for care navigation, two different urology practices relied on staff members to manually identify prostate cancer patients eligible for oral oncolytic drugs. Combining this chemotherapy drug with androgen deprivation therapy is the most up-to-date standard of care.
Both care navigators had little time to do the tedious work of identifying eligible patients on top of all other patient care demands. For every unidentified patient for the dual line therapy, the practice was leaving untapped revenue and patients faced a risk of prostate cancer progression.
Practice A with 25 providers:
We activated our software and immediately identified 70 eligible patients.
Practice B with 60 providers:
We activated our software and immediately identified 400 eligible patients.
Instead of pouring over EHR charts, the nurse navigators could simply notify the providers about patients’ eligibility and remind them to refer people to the IOD.
Preveta helped both practices streamline their care navigation workflow and optimize the patient experience.
How Preveta enhances the IOD process and improves patient care
By leveraging AI and pathways to mine complex, population-level clinical data, Preveta proactively surfaces candidates for ancillary services and identifies patients who may have fallen off their clinical pathway — in a matter of seconds. The following are some ways Preveta helps you maximize your IOD.
- Streamline patient identification
Leverage software that integrates with your electronic health records (EHRs) to identify eligible patients who would benefit from medication available through your IOD. Preveta’s advanced algorithms evaluate patient histories, diagnoses, images and treatment plans to find the most appropriate candidates.
This automated process eliminates the need for manual chart reviews, allowing your staff to focus on delivering exceptional care.
- Improve adherence and Monitor refills
Track refill schedules and send automated patient reminders. You can also flag non-adherent patients for follow-up by care teams.
- Increase positive outcomes
Most importantly, Preveta’s automated care navigation helps your complex patients get the timely care they need — improving patient experience and outcomes.
Preveta takes the complexity out of managing in-office dispensing, enabling you to focus on what you do best –– provide superb care. By automating tedious processes, enhancing operational efficiency and improving patient adherence, Preveta can help your urology practice’s IOD realize its full potential in patient outcomes and ancillary revenue.
Schedule a demo to see how Preveta can help maximize your IOD.